Uploading


1. Plug camera into ethernet

Connect your camera to your router via the ethernet cable provided.

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2. Plug camera into power

Your camera will now connect to the Trace game processing system. This may take a minute or two. Your camera will tell you when it is connected

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3. Plug your case into power

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4. Press the Upload Button

Press the Upload button at the top left-hand corner of your Trace Case. The case takes 30-60 seconds to power up. 

When the case is on you will notice that the Transfer icons are blinking and the Tracer lights are blinking. This will take about a minute.

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If your case number is 7500 or higher, your case might not have an upload button. Just plug in your case, and it will start uploading.

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5. Monitoring your upload

Check the Trace Teams iOS app for upload status. Keep your camera near the case until the upload is complete.

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Expected Upload Time

A typical game with 2 x 45-minute halves consists of 16gb of video and data. On a 10 Mbps upload connection, it would take 3 hours, 49 minutes.  We recommend you upload from a location with a minimum of 5 Mbps upload speed.

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6. Game Results

After your upload is complete your game will start processing. This can take 6 or more hours. 

When your game results are ready you, and everyone on the team roster, will receive an email with links to the results. 

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If you are having trouble, check out the Uploading FAQs


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