This article is for the legacy version of Trace which uses GPS sensors. If you're looking for PlayerFocus sensorless results, check out the PlayerFocus help center.
The Tracers players wear allow TRACE_BOT to personalize your game results. If you received a game without personalized data, it is likely due to one of two issues:
No Team Data
If your team played a game without sensors, TRACE_BOT will not be able to provide you with personalized results. Some reasons why this might happen:
Your team didn’t wear your Tracers
You played a practice or scrimmage on a non regulation sized field
You played indoors
Sensorless games include tactical playlists that were created with computer vision (CV). CV playlists include:
Progressions: When your team advances the ball past 2 or more defenders via pass or dribble.
Defensive Breakdowns: When the opposing team advances the ball past 2 or more of your team’s defenders via pass or dribble.
Box: Action around your penalty or the opponents area (we detect the ball in a penalty area for a certain duration).
Goals: Your own teams’ goals and your opponents’ goals.
CV playlists do not come with player identification or personalized stats.
You can edit the tags for any existing highlight to add yourself as a player
You can add any highlight from your team’s tactical playlists to your Trace iD
If you’re missing any highlights, you can create your own highlights from the full game results
No Player Data
If you’re missing your personalized player data for a game where you wore a Tracer, it’s possible there was a hardware issue with your Tracer. What can you do?
Fill out a support ticket to report the issue. They will be able to check and see if this was a processing error or a hardware malfunction. In the case of a processing error, they may be able to update your results
If there is no Tracer data available for your game, you can save and create highlights from the full game results.
You can edit the tags for any existing highlight to add yourself as a player
You can add any highlight from your team’s tactical playlists to your Trace iD
If you’re still missing any highlights, you can create your own highlight from the full game results
