What is the one camera per team verification?

We provide an AI-powered camera at no cost, contingent on there being only one Trace camera assigned per team. If multiple Trace cameras are used for the same team, it undermines our unit economics and jeopardizes our ability to continue offering the camera for free.

How do I verify one camera per team?

Once you complete your purchase, we send you a team confirmation link. You simply drop this link in your team's group chat. Once enough families click on the link to verify their email, we run a check to make sure no one else on the team already has a camera.

When will my camera ship?

Once we verify you're the only person on the team with a camera, your equipment ships the next business day.