Contact Us


To connect with our Sales team, simply text/SMS us at 1 (512) 500-0527. Please note: This number is dedicated exclusively to sales-related questions. For current Trace subscribers needing support, use the link below to submit a support ticket, and our dedicated support team will assist you right away.


We have extensive support articles to assist you and answer frequently asked questions at If you cannot find the answer to your question, please submit a support ticket here.

Phone support is only available for urgent on-the-field issues at 1 (888) 598-7223. Please leave a message including your name, phone number, and a brief description of your issue.

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