How to Update or Cancel Your Subscription


This article is for Pro or Basic highlights subscribers.

Equipment owners: you can use the steps below to update your payment plan, but you must contact support to cancel or change your subscription

  1. Make sure you are signed in.

  2. Find your Billing tab. You can find it in two places: on your dashboard,


    or under the menu in the top left, under "More"

  1. Choose "Change subscription type" to switch between Basic and Pro

  2. Choose "Subscriber permissions" to assign access to members of your family

  3. Choose "Cancel subscription" to cancel your Pro or Basic subscription.

Equipment owners: you must contact support to cancel or change your subscription

Per our Terms of Service, no refunds are offered after your trial has ended. Your non-refundable subscription will be valid through the end of your subscription term. Cancellation will occur at your renewal date. You can find your renewal date at the top of the billing page.


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