Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Go Pro

Coen van Leeuwen Oct 20, 2016 04:06AM EDT

Good day,

I tried the new Import GoPro Videos in the IOS app. (it isn't present in the android version). Works great. Only the videos where made with a mouth mount so my gopro's image is set upside down. When importing them in the gopro app there is no problem. you can watch them right side up. Loading them in The Trace app they stay upside down.

Is there a way to solve this?

Kind regards,

Coen

Up 0 rated Down
David Lokshin Oct 31, 2016 06:41PM EDT Trace Agent
Sorry for the delay in responding to this, Coen! There's a setting on the GoPro where you can set the display upside down. Chose that option, and your videos will be right-side-up in the app!

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@alpinereplay.com
http://assets2.desk.com/
false
alpinereplay
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete