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GOPRO Hero 5 Session Won't Sync

Josh Ungar Oct 19, 2016 09:14AM EDT

Hello,

I have been unable to sync my gopro hero 5 session camera. I have verified that the gopro is on the wireless connected to my phone, and in fact the Trace app verifies that it sees the gopro when I hit sync. The first message is I get is asking me if this is a GoPro Hero Session. If I hit yes or no, I get the same response, which is it cannot sync because it cannot set the time on the camera. I have gone as far as to open the gopro app and in setting verify that the date and time are showing and clicked on it where it just gives me a red check mark. I bought the trace device in order to sync my gopro to it. Is there any issue with using the new GoPro Hero 5 Session which just came out?

I hope to get some resolution to this as I have sent multiple emails.

Thank you,

Josh

Up 0 rated Down
David Lokshin Oct 21, 2016 07:22PM EDT Trace Agent
Hi Josh,

We haven't gotten our hands on a 5 Session, but with the original session, you have to start the preview in the GoPro app to really turn on the WiFi. This will allow other apps to connect to it. Give that a try and let us know if that works.

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