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Green lights

David Jan 24, 2016 05:11PM EST

When I turn on Trace, I get a green & Blue flash then solid green not solid blue. If I hit button again I get flashing green leds.

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David Lokshin Jan 26, 2016 05:47PM EST Trace Agent
Hi David,

Sorry to hear you're having an issue charging your Trace. Did you charge it at all during the summer?

With any piece of electronics that has a battery, the battery needs to be charged from time to time or the battery will eventually die. Batteries leak power little by little and if they're not charged periodically will leak so low that they can't be recharged. This will happen with all electronics.

Try using a wall charger that has at least 1A (1,000 mA) of current as output. Often times they're called "rapid" chargers. Keep it plugged in to wall charger charging for at least 48 hours. This may revive the battery. Please let me know how that goes.

Best,
David

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