Support Center

iPhone + Android

  • data lost 1/18//2014

    Hi, so I went to Loon mountain on 1/18/2014 and I sent my data by the end of the trip, but it wasn't able...

    1 Agent Answer 1 Community Answer Jan 20, 2014 10:21PM EST
  • new phone

    how does one restore my visit data to a new phone (android htc one x plus) after old phone has been damaged.

    1 Agent Answer 0 Community Answers Jan 13, 2014 08:53PM EST
  • day map view (android)

    Hello folks! I have uploaded the day at new/unknown resort. Now, when viewing the day (29th Dec) by android m...

    1 Agent Answer 0 Community Answers Jan 05, 2014 08:02AM EST
  • Data disappeared and did not upload after phone died

    AR was running and recording for all of my morning session on Jan 31st, from around 8:30 to 11 ish. Then my ph...

    3 Agent Answers 8 Community Answers Jan 03, 2014 04:00PM EST
  • Cannot login on android

    I have downloaded the app on my android phone and iPad. I cannot login onto my android phone (Huawei Ascend P6...

    1 Agent Answer 0 Community Answers Jan 03, 2014 12:27PM EST
  • wont save my recordings

    I go out and take a few runs while i am recording my skiing. I come back inside and press send but instead of ...

    1 Agent Answer 0 Community Answers Jan 02, 2014 03:50PM EST
  • Sharing to facebook don't work

    Hi! I cant's sharing to facebook from the AR android app. I've connected to facebook from the web...

    1 Agent Answer 0 Community Answers Dec 29, 2013 11:18AM EST
  • Missing runs

    I'd like to share some input regarding the missing runs if it helps to improve the app which is already i...

    4 Agent Answers 3 Community Answers Dec 03, 2013 06:53PM EST
  • iphone 5s jumps

    i have a iphone 5 was using the app but almost none of my jumps where recorded i jumped somewhere between 20-3...

    1 Agent Answer 0 Community Answers Dec 02, 2013 02:05AM EST
  • Way to select which stats are displayed on current session screen?

    On the iPhone app is there a way to change the two stats displayed on the currently recording session screen? ...

    3 Agent Answers 1 Community Answer Sep 18, 2013 01:49AM EDT
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