Support Center

  • Mounting Options

    I know this is a goofy question but can you operate the device if it is not mounted to a ski/board. I know you...

    1 Agent Answer 0 Community Answers Dec 16, 2015 03:41PM EST
  • does it work with go pro hero 4 session

    Does the Trace work with a GOPRO Hero 4 Session? Does it work in the same way adding stats and editing footage...

    1 Agent Answer 1 Community Answer Dec 07, 2015 06:03AM EST
  • trace will never sync or show any of my surf sessions - seems like a d...

    the lights flash green, though no other color. The thing seemed like it was working, though each time I retur...

    1 Agent Answer 0 Community Answers Oct 02, 2015 11:45PM EDT
  • Importing Data from other devices

    Hey Team, Great APP you have here. Just wondering if you have decided to incorporate an import feature for...

    1 Agent Answer 0 Community Answers Sep 01, 2015 12:26AM EDT
  • Trace Data Export

    Can Trace export data for import in other sports tracking software such as Garmin Express, Sports Tracker, Str...

    1 Agent Answer 0 Community Answers Aug 04, 2015 04:06PM EDT
  • Data Export?

    Hi There Just wondering if your device has a function where gps + accelerometer gyro data can be exported i...

    1 Agent Answer 0 Community Answers Jul 02, 2015 06:48PM EDT
  • My Double down pass at Stratton Mountain says it comes with a free Tra...

    My Double down pass at Stratton Mountain says it comes with a free Trace Premium upgrade. How do I redeem that...

    1 Agent Answer 0 Community Answers Mar 24, 2015 12:11PM EDT
  • changing from surf to snow

    Hi, I've synced two sessions two surf, instead of snow. How can I bring the two surf sessions now to s...

    1 Agent Answer 0 Community Answers Mar 06, 2015 03:38PM EST
  • Pre-Edit GoPro Video Clips before uploading to dropbox

    I have a few GoPro videos that should were synced with Trace Snow. I'm really excited to do the Analytic...

    3 Agent Answers 1 Community Answer Mar 05, 2015 12:37AM EST
  • Video from Contour

    Can I use video shot with my ContourGPS with Trace? What does the GoPro sync actually do?

    1 Agent Answer 0 Community Answers Feb 17, 2015 06:27AM EST
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