Support Center

  • Trace Video use incorrect GPS data

    hi guys, i have problem with gps data and Trace Video. I use Trace Android App synchronized with GoPro 4 sil...

    1 Agent Answer 0 Community Answers Jan 10, 2017 10:42AM EST
  • Max Slope & Average Slope

    What exactly do "max slope" and "average slope" mean in my Personal Records? The units use...

    1 Agent Answer 0 Community Answers Dec 16, 2016 01:31PM EST
  • How to Erase Waves

    Hi, During my session I proned out a few times. These registered as "waves" in the session. Is t...

    1 Agent Answer 0 Community Answers Dec 06, 2016 03:42PM EST
  • Phone connected to GoPro Session4 and Trace. Trace still says the GoP...

    Phone connected to GoPro Session4 and Trace. Trace still says the GoPro cannot be found. Tried several times...

    1 Agent Answer 0 Community Answers Nov 19, 2016 07:26PM EST
  • Nixon Mission and Trace App

    Hi, I don't own a trace at the moment but i was under the impression when i bought the Nixon Mission t...

    3 Agent Answers 2 Community Answers Oct 24, 2016 03:05AM EDT
  • Go Pro

    Good day, I tried the new Import GoPro Videos in the IOS app. (it isn't present in the android version...

    1 Agent Answer 0 Community Answers Oct 20, 2016 04:06AM EDT
  • NIXON MISSION AND TRACE

    just ordered my nixon mission cant wait to use my trace with it do you guys have any video or screen shots o...

    2 Agent Answers 1 Community Answer Sep 27, 2016 03:11PM EDT
  • Uploading Edited Videos

    If i edit the raw video from the gopro and upload it will the Trace Sync still pick up the data containied in ...

    1 Agent Answer 0 Community Answers Sep 24, 2016 03:58AM EDT
  • How is paddling measured?

    Is Trace able to determine if a surfer is paddling against a sweep? I would also like to have more details ...

    1 Agent Answer 0 Community Answers Jun 10, 2016 12:32AM EDT
  • Video App v1.1.1 color correction error?

    When I deactivate 'color correction', the app always stops generating video output (resulting in bro...

    1 Agent Answer 0 Community Answers Jun 04, 2016 06:35AM EDT
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