Support Center

  • Multiple Trace's - Security?

    Is there any security to prevent my trace from connecting to someone else's Trace Sync app? I happen t...

    1 Agent Answer 0 Community Answers Dec 26, 2014 01:02PM EST
  • Manual??

    Is there any kind of users manual? What kind of GPS data is generated? What kind of sensors are in it, or is ...

    1 Agent Answer 0 Community Answers Dec 25, 2014 05:54PM EST
  • Firmware updates

    Hi, How to I get to know if there is a firmware update available? Will the TRACE APP tell me this? IS there a...

    1 Agent Answer 0 Community Answers Dec 11, 2014 01:55PM EST
  • Trace Firmware

    Where can I download the Firmaware.bin?

    2 Agent Answers 1 Community Answer Dec 11, 2014 10:24AM EST
  • Error installing Trace Sync on Nexus 5

    When trying to install Trace Sync on my Nexus 5 (running Lollilop), I get 'Unkown error code during appli...

    4 Agent Answers 3 Community Answers Dec 06, 2014 10:31AM EST
  • Connecting to Trace

    Got my trace and the snow as also arrived so trying to connect my Trace to my phone. Is the bluetooth feature ...

    1 Agent Answer 0 Community Answers Nov 28, 2014 09:59PM EST
  • Rope tow show up as part of a run

    My map shows two runs connected by a trip up the rope tow. But the rope tow is the same color as the runs. I...

    1 Agent Answer 0 Community Answers Feb 13, 2014 10:36PM EST
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