Support Center

  • Trace strange behaviour

    Hello, I've been using trace (2014 model) for a couple of years with almost no problems. Yesterday whil...

    1 Agent Answer 0 Community Answers Dec 27, 2016 01:55PM EST
  • Trace & Nixon Mission

    Hi, I have the Nixon Mission watch as well as a trace device. I was playing around and i notice the trac...

    1 Agent Answer 0 Community Answers Nov 28, 2016 04:23AM EST
  • GOPRO Hero 5 Session Won't Sync

    Hello, I have been unable to sync my gopro hero 5 session camera. I have verified that the gopro is on the...

    1 Agent Answer 0 Community Answers Oct 19, 2016 09:14AM EDT
  • Trace with 360 degree cameras

    Is trace compatible with 360 degree action cameras like 360fly? If so, which ones work with trace? Thank...

    1 Agent Answer 0 Community Answers Jun 13, 2016 12:38AM EDT
  • trace stuck on board at an angle

    I was a bit careless when sticking the trace mount to my surfboard and it is not pointing straight ahead. ...

    2 Agent Answers 0 Community Answers May 04, 2016 04:48PM EDT
  • sweel conditions no avasible for my zone

    Hello, I´m from Barcelona, and looks no locations are available for my zone. I don´t really care about the s...

    1 Agent Answer 0 Community Answers Apr 26, 2016 03:20AM EDT
  • Accessing the raw data from trace

    Is there a way to access the data collected by trace to be analyzed by a program I write? Thanks Barak

    2 Agent Answers 2 Community Answers Feb 15, 2016 07:40AM EST
  • surf location

    Hello, I´m from Barcelona, and looks no locations are available for my zone. I don´t really care about the s...

    0 Community Answers Feb 08, 2016 05:09AM EST
  • No Runs Found

    My last few sessions i've got 'no runs found' for all my go pro clips, despite syncing the came...

    1 Agent Answer 1 Community Answer Jan 27, 2016 08:29AM EST
  • Green lights

    When I turn on Trace, I get a green & Blue flash then solid green not solid blue. If I hit button again I ...

    1 Agent Answer 0 Community Answers Jan 24, 2016 05:11PM EST
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